Paula Crowell Named New Chief Information Officer

November 7, 2023 ·

SANTA MONICA—On Monday, November 6, the Santa Monica City Manager David White announced the appointment of Paula Crowell as chief information officer to lead the city’s Information Services Department, after a nationwide recruitment.

Paula Crowell is the new Chief Information Officer for Santa Monica.
Photo courtesy of the city of Santa Monica.

The city reported on its website that Crowell has over 20 years of experience in information technology, and previously served as the director of information services for the Long Beach Utilities Department. She previously served as the IT manager for the city of Temecula and as IT director for the Medicare Payment Advisory Commission in Washington, D.C.

“Technology is a cornerstone that allows us to serve the community more efficiently and effectively,” said White. “Paula is a talented and experienced leader who brings a wealth of hands-on technical knowledge. With her at the helm, I’m confident the department will continue to find innovative ways to enhance and streamline city services.”

Her position will require Crowell to oversee a team of 50 city staff members and a budget of $13 million. The position will include training and support services, the city website, cybersecurity, software engineering, the Santa Monica mobile app, the city’s open data program and CityNet municipal broadband services.

“I’m eager to use my skills and expertise to drive innovation, digital transformation, and efficient technology solutions to address the city’s challenges and enhance the quality of life in Santa Monica,” said Crowell. “I look forward to collaborating with the talented city team and partnering with the community to ensure Santa Monica continues to be a model of innovation and sustainability in the digital age.”

She holds a bachelor’s degree in information systems from the University of Maryland and will start her new position on December 18 with a yearly salary of $223, 836.

By Trevor

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