Tag: Community Connect

SMFD Highlights Community Connect

March 11, 2026 ·

Photo courtesy of Jay Heike.

SANTA MONICA—The city of Santa Monica posted on its Facebook page that its alerting the public about Community Connect, which is a tool that gives Santa Monica’s first responders the critical information needed for them to make quick, informed decisions during an emergency.

How to get started:

1) Create an account
Sign in for free with your email, phone number and address.

2) Enter the info that matters most
Add details that help firefighters assist you more effectively in an emergency.

3) Help your Fire Department when seconds count
Keep your information updated so we’re always ready to respond.

“Community Connect is a vital piece of technology that provides first responders with critical information regarding your residence or business. This information, which the homeowner or business owner inputs, allows first responders to make strategic and tactical decisions enroute should the need arise for us to respond in an emergency. In an emergency, seconds can often mean the difference in the outcome of an emergency. Having information such as floor plans, pets, or specific medical needs will assist responders in those critical moments when every second matters,” states SM Fire Chief Hallock on the Community Connect website.

Data provided to Community Connect is secure and is used only for the purpose of better serving individuals during emergency situations. The information is never used for any other purpose. All logins are password protected with bank level encryption and security. Anyone comfortable logging in to their online bank will be comfortable logging in to Community Connect.

Having details like floor plans, pets or specific medical needs can make all the difference when every second matters.

To learn more and sign up at: www.communityconnect.io/info/ca-santamonica.

 

By Danny Jones

Santa Monica Fire Department Launches Community Connect

January 29, 2025 ·

Photo courtesy of Cullan Smith.

SANTA MONICA—On Tuesday, January 28, it was announced by the city of Santa Monica that the Fire Department launched Community Connect, a forward-thinking preparedness tool that makes available critical and detailed information, such as floor plans, whether pets are in the home, or medical needs to first responders in the event of an emergency.

By tapping into the detailed knowledge of residents and business owners, Community Connect makes the city’s emergency response more efficient and also focuses on the safety of Santa Monica community members, making it an invaluable asset for a safer community.

The project is a collaboration with First Due, the leading developer in fire and Emergency Medical Services (EMS) software.

“Community Connect is a vital piece of technology that provides first responders with critical information regarding your residence or business,” said Santa Monica Fire Chief Matthew Hallock. “The information residents and business owners input allows first responders to make strategic and tactical decisions enroute to an emergency. Having information such as specific floor plans, pets, or specialized medical needs will assist responders in those critical moments when every second matters.”

Residents and businesses can create comprehensive profiles ahead of an emergency that provides critical information to fire departments. The information provided is completely voluntary and confidential.

Community Connect prioritizes the safety and privacy of its users by implementing a bank-level security system. The information put into Community Connect is strictly utilized for emergency response and planning purposes.

For more details about Community Connect and to create a profile, visit www.santamonica.gov/departments/fire.

By Trevor